Experienced Content Developer

At Kontent.ai, we're building the future of content management, and our Content Developers are key to making our powerful headless CMS accessible to everyone. We're looking for an experienced Technical Writer/Content Developer to join our Customer Education team, where you'll create clear, user-friendly content that helps developers and business users get the most out of our platform.

In this role, you’ll work on everything from API documentation and UI copy to learning paths and product updates, all of which you can find in our Learn portal.

This is a hybrid role—we meet once a week in Brno, Czech Republic, but we’re open to a fully remote setup for the right candidate.

What you bring to the table

• Technical writing experience: 2+ years of experience in technical writing, with a focus on developer documentation.
• API documentation experience: Strong understanding of RESTful APIs, API references, and how to document them effectively.
• Code literacy: Ability to read, understand, and write code samples (JavaScript and/or .NET preferred)
• Strong English skills: Professional-level proficiency (C1 or higher), with the ability to write clear, concise, and grammatically correct content.
• Clear communication: Ability to explain complex concepts clearly for different audiences.
• User-centered approach: Focus on clarity, usability, and real-world application.
• Web technologies knowledge: Familiarity with web development concepts, SDKs, and integration workflows.
• Data-driven improvement: Experience improving content based on user feedback and data analysis.
• Collaboration skills: Ability to work across teams, including developers, product managers, and designers.
• Curiosity: A natural drive to learn and keep up with evolving technologies.
• A resident of the Czech Republic or holder of a valid work permit for the country.

What your week might look like

• Monday: Kick off the week with our team sync, where we align on priorities and plan upcoming work. Later, team up with the UX designers to craft a clear and intuitive UI copy for a new widget, ensuring users instantly understand its purpose.
• Tuesday: A dedicated focus day for documentation. Start by structuring updates for our API docs, then check in with the development team to clarify technical details before wrapping up your write-up on a new endpoint.
• Wednesday: Midweek means teamwork! Join our team sync to share updates and discuss any blockers. Then, shift gears to educational content—collaborate with our Consulting team to identify common user challenges and map out a learning path on content modeling.
• Thursday: A deep focus day to refine your learning path, incorporating real-world scenarios to make complex concepts easier to grasp. Later, write a product update announcing the release of the API endpoint you documented earlier in the week.
• Friday: Time to wrap up your content pieces and reflect on the week’s work. Fridays at Kontent.ai are for self-improvement—dive into topics you’re keen to explore, whether it's sharpening your skills or experimenting with new ideas.

Project highlight: We don’t just write content—we help shape the customer experience. Recently, our team played a key role in delivering a new trial experience, working closely with Consulting, DevRel, and Sales. This is just one example of how our content makes an impact.

Why you'll love it here

• Variety: No two days are the same; you'll work on diverse projects and content types
• Autonomy: Own your projects and bring your creative ideas to life
• Growth: Expand your skills across technical writing, UX content, and instructional design
• Impact: Your content helps users master our platform and shape the customer experience
• Collaboration: Work with passionate people across development, design, consulting, and customer success

As part of our small but mighty team, you'll have the chance to make a real impact. Don’t worry if you don’t check every box. If you’re excited about this role and think you’d be a great fit, we’d love to hear from you!