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GDPR at Kontent.ai

We help teams protect personal data across the content lifecycle by aligning platform features and company practices to GDPR principles while keeping guidance approachable for content creators, managers, and marketers.

At a glance

  • GDPR sits alongside UK privacy law, Swiss FADP, and Australia’s APPs; the common themes are transparency, minimization, security, access rights, and breach response. 
  • We differentiate product processing (data handled when you use the Kontent.ai application) from marketing & sales processing (data handled when you interact with our website and communications), plus other internal use cases (e.g., employees, suppliers, job candidates). 
  • We align to GDPR’s core principles, respond to data‑subject requests within statutory timeframes, and meet the 72‑hour notification expectation to authorities where applicable. 

How to use our GDPR whitepaper

Kontent.ai has prepared this whitepaper to inform customers about:

  • How Kontent.ai addresses the specific requirements internally
  • What further steps can customers take to secure PHI when using Kontent.ai application

This whitepaper summarizes the principles, shows how Kontent.ai supports them in practice, and clarifies responsibilities you hold as the customer. Share it with marketing, legal, security, and your content operations leads. 

Use the guidance to identify where personal data may appear in your content and projects, and apply the recommended governance features (roles, collections, audit logging, secured delivery). 

Afterwards, align your data subject request handling (DSAR) and breach‑response playbooks to the timelines referenced in GDPR, with Kontent.ai controls and logs as supporting evidence. 

Disclaimer

Information in this whitepaper is for informational purposes only and does not constitute legal advice. It discusses how Kontent.ai helps with compliance of key requirements from GDPR. The information provided is based on general principles of European law and regulations as of the publication date. The information provided in this Whitepaper may not reflect recent changes in GDPR or legal interpretations. Readers are advised to consult legal professionals for tailored advice and guidance. While efforts have been made to ensure accuracy, no representation or warranty, express or implied, is made regarding completeness, accuracy, reliability, or suitability. Kontent.ai is not liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in connection with the use of this Whitepaper or reliance on the information contained herein. Customers are responsible for their own compliance with GDPR and any other regulations and for ensuring that Kontent.ai application is used in compliance with applicable laws.