AmeXio Group

Amexio Group helps teams to scale their omnichannel content operations and make their business more smart, fast & cost-effective. We believe content is a real strategic asset. By combining strategy, design, build and optimize services, we aim to provide our clients with an integrated and collaborative approach (FusionCX), fostering a true Agile way of working. We love working on complex experience management platforms, supporting large (distributed) teams with managing and governing extreme volumes of content. Typical use cases involve multi-channel content distribution, content translation, content localization, personalization, extended content lifecycle and enterprise integrations (CRM, ERP, PIM, etc.). We can have the most impact when we can help clients end-to-end. This means collaborating on strategy, solution design, implementation and optimization. Our goal is to build long-term partnerships, enabling us to gain domain-specific knowledge and provide clients with fresh ideas and pro-active advice.

Main services in the CXM domain:

• Define a Customer Experience strategy and roadmap
• Architect future-ready Composable experience platforms
• Audit existing content infrastructures
• Design & build large-scale CXM platforms
• Fully manage the customer's CXM platform (managed service with SLA)
• Stabilize & optimize existing CXM platforms
• Increase content value using Artificial Intelligence (Content Science)
• Change Management & User Adoption (optimize content operations)
• Increase conversion rates by continuously optimizing the customer experience