Learn how Kontent.ai generated a 320% ROI over three years and helps its customers speed up time-to-market in a commissioned study conducted by Forrester Consulting. In 2023, Kontent.ai commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Kontent.ai.
This guide will help you understand what a headless CMS is, the benefits of going headless, and how to choose the right CMS. What is a headless CMS? A headless CMS is a content management system that enables you to deliver content to multiple channels simultaneously.
The term “Composable DXP” describes a new type of Digital Experience Platform (DXP). What does it mean, and how does it differ from a monolithic DXP solution? A digital experience platform enables companies to optimize the digital customer journey as well as manage all their content and campaigns using one central hub.
Explore features Kontent.ai is the preferred CMS for managing every step of the content value chain to deliver great experiences across multiple channels, brands, and regions. Explore the features that customers love.
The field of AI has evolved significantly over the years. Explore the pivotal role of artificial intelligence in streamlining content creation.
Artificial Intelligence (AI) represents a cutting-edge field of computer science that aims to create systems capable of simulating human intelligence and problem-solving abilities. AI encompasses a wide range of techniques and technologies, including machine learning, neural networks, and natural language processing, which enable computers to analyze data, make decisions, and learn from experiences. The field of AI has evolved significantly over the years, with notable breakthroughs in areas like image and speech recognition, robotics, and natural language understanding. One of AI’s most exciting and rapidly growing applications is its role in content creation, where it has transformed how we create, manage, and personalize digital content.
In the realm of content creation, AI plays a pivotal role in automating various tasks that were once time-consuming and labor-intensive. For example, AI-driven content generators can produce high-quality articles, blog posts, and even poetry by analyzing vast datasets of text and generating human-like prose. Content curation is another area where AI excels, as it can analyze user preferences and behavior to recommend personalized content, such as news articles, videos, and product recommendations. Additionally, AI-powered chatbots and virtual assistants can engage with users in real-time, providing them with information and assistance, and enhancing the overall user experience.
AI’s influence in content creation is not limited to written or textual content. It has also made significant strides in the realm of multimedia content, such as image and video generation, editing, and enhancement. AI-powered tools can transform raw images and videos into stunning visuals, apply artistic filters, and even create entirely new, synthetic media. This has a profound impact on industries like marketing and entertainment, where AI-driven content creation tools can reduce costs and improve the quality of content, ultimately driving engagement and business outcomes. In fact, “Gartner® says more than 80% of enterprises will have used generative AI APIs or deployed generative AI-enabled applications by 2026”.1 As AI continues to advance, its applications in content creation are poised to reshape the way we produce, consume, and interact with digital content across various domains.
1 Gartner Press Release, Gartner Says More Than 80% of Enterprises Will Have Used Generative AI APIs or Deployed Generative AI-Enabled Applications by 2026, October 11, 2023, https://www.gartner.com/en/newsroom/press-releases/2023-10-11-gartner-says-more-than-80-percent-of-enterprises-will-have-used-generative-ai- apis-or-deployed-generative-ai-enabled-applications-by-2026.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
You’ve probably seen Coca-Cola’s viral video ad called Masterpiece that invited digital artists around the world to “create real magic” using a new AI platform. Such campaigns not only showcase the creative power of AI but also highlight how this technology can be harnessed across multiple media formats to generate compelling text, image, video, and audio content.
AI’s text generation capabilities have advanced significantly in recent years, and platforms like OpenAI’s GPT-4 have demonstrated the ability to produce human-like text. For content creators, this means AI can assist in drafting articles, blog posts, and even creative writing pieces. It can also help generate marketing copy and product descriptions that resonate with specific target audiences.
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In the realm of image generation, AI has made remarkable strides with tools like Midjourney and DALL-E. They can produce visually stunning and surreal images based on text prompts, offering artists and designers a new medium for creative expression.
When it comes to video content, AI-powered tools enable automated video creation and editing. Platforms like invideo AI and Pictory transform text-based content into engaging videos with voiceovers, making it easier for brands to convey their messages visually.
AI’s role in audio content creation is also significant. Text-to-speech (TTS) technology, powered by AI, can convert written content into natural-sounding spoken words. Tools like PlayHT and NaturalReader are invaluable for creating audiobooks, podcast narration, and voiceovers for videos, offering new opportunities for content producers to reach wider audiences. (To check out the result of the input in the picture below, click here.)
As we delve into the following section of this whitepaper, we will explore how harnessing AI technologies can enhance the quality of existing content.
When it comes to refining existing content, AI acts as a versatile and efficient companion, offering unparalleled convenience across various dimensions:
AI has reached a level where it can significantly contribute to flawless grammar. With robust language processing capabilities, AI models can meticulously analyze written content, identify grammatical errors, suggest corrections, and even enhance sentence structures. Content creators no longer need to rely solely on manual proofreading; AI becomes a valuable ally in the pursuit of grammatical excellence, freeing up time for more creative aspects of content development.
Crafting a unique and compelling writing style is an art, and AI can play a crucial role in refining it. By analyzing vast datasets of diverse writing styles, AI models can provide insights into optimizing tone, pacing, and overall style alignment. Whether the goal is to maintain a formal tone for professional content or infuse a conversational style for a blog post, AI algorithms can offer tailored suggestions to elevate the overall quality and resonance of the writing.
In the intricate dance of content creation, aligning with the preferences and expectations of a specific audience is paramount. AI steps into this role as a strategic ally, helping content creators not just to communicate effectively but to do so with surgical precision, ensuring that the message resonates profoundly with the intended audience. By analyzing datasets that encapsulate audience demographics, behaviors, and preferences, AI becomes the compass guiding content development toward a more nuanced and personalized engagement.
The adaptability and time efficiency inherent in AI models ensure that content creators can refine their work swiftly, keeping pace with their audience’s expectations. In essence, AI’s presence in content refinement introduces a new era of convenience, transforming the way creators approach and enhance their existing materials.
Another of AI’s primary strengths lies in its ability to process large amounts of data with remarkable speed and accuracy. By analyzing user behaviors and preferences, AI algorithms gain invaluable insights into individual tastes, enabling the creation of highly personalized content recommendations. This level of precision goes beyond the static, rule-based systems of the past, ensuring that the content suggested aligns seamlessly with the unique interests and preferences of each user.
Furthermore, AI-driven recommendation engines continuously adapt and evolve based on real-time user interactions. As users engage with recommended content, the algorithms learn and refine their suggestions, creating a dynamic and responsive system. This adaptability not only enhances the user experience by presenting content that is consistently aligned with evolving interests but also contributes to improved conversion rates, a vital metric for content-driven platforms.
To give a specific example, Smart Recommendations engine by Recombee enables the content creator to select which content they want to recommend inside their content management system (CMS) and communicates that to the Recommendation API. The AI system then analyzes all the content items and shows each user the most relevant piece of content based on their behavior and preferences.
The recommendation engine, functioning in real-time, employs its adaptive learning capabilities to ensure that the suggested content aligns seamlessly with the unique interests and preferences of each user. In essence, such an integration not only hands control to content creators but also orchestrates a dynamic and personalized content recommendation experience for users, elevating overall user engagement and satisfaction within digital platforms.
According to Authority Hacker, “85.1% of AI users use the tools for article writing and content creation,” and “AI technology increases business productivity by 40%.”
AI’s contribution to efficiency stems from its ability to automate repetitive and time-consuming processes. Tasks like generating outlines, suggesting relevant keywords, or even creating initial drafts can be accomplished rapidly with AI. This not only speeds up the content creation process but also allows human creators to focus more on refining ideas, adding creativity, and ensuring the final output resonates with the intended audience.
When exploring the insights of professionals who leverage AI for content creation, it becomes evident that AI empowers human creators to delve deeper into ensuring that the final output profoundly connects with the intended audience. First-hand accounts of individuals such as Marc Lamothe, Director of Web Technology at American Bath Group, shed light on the advantages of AI in boosting scalability and the development of relevant content:
With AI in Kontent.ai, we can work more efficiently, and produce work on a greater scale. It’s faster to create text, to translate it, and to generate more variants, which helps us to create more personalized content that resonates with our customers.
Marc Lamothe
Director of Web Technology, American Bath GroupIntegrating AI directly into a content management system (CMS) delivers remarkable time-saving benefits compared to using separate AI tools. By incorporating AI within the CMS, creators can leverage its AI-native skills seamlessly while working on their content. This eliminates the need to export, import, or switch between different platforms or tools, significantly reducing the time typically spent on these transitions, as highlighted by an anonymous enterprise CMS user:
“Working with AI in Kontent.ai is more efficient than using a separate tool because you can work more efficiently, there’s no need to switch between browser windows to get work done.”
Another anonymous testimony echoes the shared sentiment among many professionals utilizing AI tools, emphasizing the effectiveness of these technologies in understanding tasks and markedly accelerating content delivery to specific audiences:
“AI helps us get to a first draft much faster. It works really well—the AI understands the assignment, follows instructions, and helps us get content out to our customers faster than ever.”
The allure of AI has brought both innovation and raised critical concerns regarding data privacy and security. While these models hold immense potential for saving time and resources, the unrestricted feeding of data into these systems poses inherent risks that demand careful consideration.
Privacy vulnerabilities
AI models rely heavily on data for their functionality. Using a free AI service usually means that your interactions are being monitored and tracked and will be used to train newer iterations of AI models. The data collected, if mishandled or accessed by malicious entities, could lead to identity theft or unauthorized access to sensitive information. Moreover, the more data stored by these AI systems, the higher the risk of data breaches or leaks, exposing individuals to various security threats.
Bias amplification
AI models, when fed with unrestricted data, have the potential to amplify biases present in the dataset. Biases within the data, whether societal, cultural, or inherent in historical records, can inadvertently manifest within the model’s outcomes. According to a Gartner Press Release, “the risks associated with GenAI are significant, continuous and will constantly evolve. Survey respondents indicated that undesirable outputs and insecure code are among their top-of-mind risks when using GenAI: 57% of respondents are concerned about leaked secrets in AI-generated code. 58% of respondents are concerned about incorrect or biased outputs.”2
Gartner Press Release, Gartner Survey Revealed 34% of Organizations Are Already Using or Implementing AI Application Security Tools, September 18, 2023, https://www.gartner.com/en/newsroom/press-releases/2023-09-18- gartner-survey-revealed-34-percent-of-organizations-are-already-using-or-implementing-ai-application-security-tools.
Security breaches
The openness of these learning models renders them susceptible to malicious attacks. Adversarial exploits might manipulate or inject data into the system, leading to intentional misinterpretations or skewed outcomes. Such attacks could have far-reaching consequences, from misleading autonomous vehicles to manipulating financial predictions, posing risks to safety and financial stability.
Regulatory and legal challenges
For enterprise companies, feeding extensive datasets into AI tools can pose significant regulatory and legal challenges. The sheer volume of data often contains sensitive or personally identifiable information, raising concerns about compliance with data privacy regulations. Without clear guidelines governing the AI tool’s use of this data, companies face potential breaches of privacy laws, leading to legal liabilities and regulatory penalties.
Content professionals seeking assurance regarding the safety of their data within AI models should explore the principles of Responsible AI.
Responsible AI refers to the ethical and conscientious development, deployment, and utilization of artificial intelligence systems. It encompasses a range of principles and practices aimed at ensuring that AI technologies are developed and used in a manner that aligns with societal values, ethical standards, and legal requirements. Responsible AI involves considering the broader impacts of AI on individuals, communities, and society, aiming to minimize biases, protect privacy, and promote beneficial outcomes while mitigating potential risks and harms. Various frameworks, guidelines, and initiatives have been developed globally to promote the responsible development and deployment of AI technologies.
Microsoft has been at the forefront of embracing Responsible AI principles, integrating them deeply into their AI development and deployment strategies. They outline six key principles for responsible AI:
Established on these thoroughly vetted foundations, Kontent.ai seamlessly integrates Microsoft’s advanced AI technologies with the core functionalities of a CMS, ensuring an unmatched experience for content teams.
Unlike other platforms, Kontent.ai’s unique approach leverages the power of native AI capabilities, providing an unparalleled edge in the CMS landscape. The platform’s functionality is not only secure but also operates within a sandboxed environment, ensuring robust protection against potential threats.
Furthermore, it strictly adheres to GDPR compliance, demonstrating its dedication to data privacy. Developed in line with the above-described responsible AI principles, Kontent.ai offers a secure and reliable solution. Its distinctive blend of AI technologies and rigorous security measures make it an exceptional choice for content teams.
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Kontent.ai Team
Kontent.ai Team
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