The Postgraduate Medical Council of Victoria

The Postgraduate Medical Council of Victoria, Australia (PMCV) is the primary representative body for healthcare professionals in the state. PMCV administers the state’s healthcare Match system, which places doctors, nurses and medical radiations staff into hospital roles via a preferencing and ranking algorithm. To ensure quality care for all patients in a timely manner, open positions for doctors or nurses must be filled with qualified candidates, with a rigorous vetting and approval process that is unique to each role type. With almost 150 participating hospitals spread across the state, this required an efficient, scalable way to match candidates with open positions while ensuring compliance with role-specific requirements.

The challenge of matching roles to candidates

The process to recruit and match doctors and nurses to open positions varies significantly depending on the role. Differences include requirements around documentation, background checks, professional references, methods of payments, and the application process itself. The client needed a way to easily configure and update content, process steps, and system rules (such as the number of hospitals a candidate could add to their shortlist) for each job role. This meant business users needed fine-grained control over every job type, with the ability to change details and processes in real time. No off-the-shelf solution existed, and traditional approaches required technical resources to configure and manage the system.

Much-needed control over the entire process

The Postgraduate Medical Council of Victoria (PMCV) turned to Bound to implement a solution that gives their administrators control over the entire recruiting experience, with the goal of accelerating the process of matching qualified candidates to open positions. Bound chose Kontent.ai because of the freedom it gives their developers to tailor a great editorial experience for the PMCV team and simplify the process for job candidates and hospital administrators. 

The resulting solution allows PMCV administrators to manage the entire recruiting process within a single dashboard. Content models make it easy to manage job descriptions and apply configuration variables that drive contextually-relevant experiences for each user. These models changed the way the PMCV team thinks about their content—moving from a traditional page-centric mindset to an approach that adapts each content item based on context and user persona.  

Development velocity was increased as well, as the Bound team was able to apply the same front-end views to multiple content items based on where each user is in the application process. A staging environment allows administrators to preview all content items and processes prior to publishing any changes, reducing the risk of inadvertent compliance violations.

More efficient recruitment for 142 hospitals

With Kontent.ai, PMCV has transformed healthcare recruitment across Victoria:

• 50% faster recruitment processing – More efficient placement of candidates across 142 hospitals and health services.
• Personalized experiences – Content adapts dynamically to each user and context.
• Accelerated development velocity – Adaptive front-end views enable quick changes without extensive coding.
• Seamless content reuse – A single source of truth reduces content duplication and ensures consistency.
• Scalable content governance – A small team of administrators now manages complex recruitment workflows with ease.

And, perhaps most importantly, the citizens of Victoria, Australia can rest easy knowing their state’s health system will remain fully staffed and ready to serve patients for the foreseeable future.