In Kontent.ai, every user is assigned a role that defines their permissions within the platform. Role permissions cover all critical aspects, from viewing content to managing content types
Knowing who will work on each task and where the responsibilities lie is crucial. Without clearly understanding who's doing what, incomplete tasks and bottlenecks can hinder your content creation efforts.A Copywriter, Editor, Graphic Designer, System Administrator, and Developer are just a few roles that access content and content software within a company. Yet, it is unlikely for all the roles to need the same permissions. By setting up roles in your company, you'll connect communication silos and enable your company to work effectively with content.
Let's identify responsibilities from the permission areas' point of view:
The administration permissions – for the configuration and maintenance of the content project
The content permissions – for working with the content within the project
Although there might be some overlap, the goals of the respective areas are quite different. Let’s imagine a typical front office. When a customer walks in, the product they are looking for is information on products or perhaps assistance with them. But to achieve that goal, there needs to be a physical building first, with a convenient environment inside. If there is an issue with the office layout or the Internet goes down, it’s not your front office specialists who address the problem.
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This lesson explains the importance of mapping out how your organization works now or will work in the future before setting up your team’s roles.
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Tomas Nosek, Martin Turena
5 minutes
Users & Roles
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