delaware is a global organization with 2700+ consultants of which 250+ consultants are specialized in customer experience and operational excellence, in short “effortless experience”. delaware continuously invests in improving customer engagement and omnichannel competences. As a result, the organization has all necessary expertise to develop successful digital solutions for its customers.
We are aware of the progress the market is going through. It is a highly competitive world, and on many levels in organizations the challenge exists to continuously improve effectiveness, to increase growth and reduce costs. Also and more rapidly than ever before, new technologies, new types of customer touch points and new ‘best practices’ pop up every day. Yet no two organizations are the same, hence the need to work with the right partner.
There is an abundance of directions to go in. The challenge we help our customers with is to define a fitting digital strategy, to select the right solution and technology, making sure they can advance into the most profitable direction, both for the short and the long term.