Fair Use Policy

The Fair Use Policy is a part of the Kontent.ai Terms of Service and applies to all Kontent.ai plans. 

Limits depend on your plan and may be customized as part of your agreement with Kontent.ai. To review your limits and current usage, you can check the Usage Report in Kontent.ai.

If your service usage exceeds the limits of your plan, we will contact you about upgrading your subscription plan. We may also provide a custom plan if your specific scenario does not fit our standard pricing model. 

If your service usage has been exceeding the limits for several months, we will take corrective action, including, but not limited to, throttling the service API, temporarily suspending or—when other options are unavailable—terminating your account. 

Please contact our sales team if you need additional information or would like a custom plan quote.