Fair Use Policy

The Fair Use Policy is a part of the Kontent.ai Terms of Service and applies to all customers using the Developer and Scale plans or custom plans derived from these plans. Limits for Enterprise customers will be customized according to their specific needs. 

The following limits apply to customers for every monthly billing period: 


Developer Plan    Scale Plan
API Calls200,0001,000,000
Asset Storage    2 GB100 GB
Bandwidth10 GB1 TB

If your service usage exceeds the limits of your plan, we will contact you about upgrading your subscription plan. We may also provide a custom plan if your specific scenario does not fit our standard pricing model. 

If your service usage has been exceeding the limits for several months, we will take corrective action, including, but not limited to, throttling the service API, temporarily suspending or—when other options are unavailable—terminating your account. 

Please contact our sales team if you need additional information or would like a custom plan quote.