7 questions Mission Control can answer right now

You know how complex and tough content operations can get. Deadlines creep up, approvals stall, and that one blog post from two years ago keeps resurfacing even though it really needs an update. So how can you make sure your content production process stays on track and moves towards your ultimate goal? Mission Control from Kontent.ai can help. 

Mission Control is the ultimate content management dashboard, providing a clear, data-driven view of what’s happening with your content, right when you drop into the Kontent.ai platform. With organized insights so readily available, it’s much easier to keep teams aligned, optimize workflows, and stay on top of your assignments.

In this blog, get inspired by seven key questions Mission Control can answer to keep your content game strong.

1. What’s the status of our content?

Ever feel like you need an evidence board to track where everything is in the pipeline? Mission Control provides something a little less unhinged: a clear, organized overview of your content items, so you can instantly see what’s in progress, what’s done, and what’s falling behind.

Many of our customers have to contend with large volumes of content, global operations, distributed teams, localized content variants, and other complexities of scale. They value the control and visibility that Mission Control provides, all in one place. By bringing all of this information together for the first time, it’s much easier to get a handle on what’s happening across the entire content repository. 

Leveraging Mission Control in Kontent.ai has provided better control over what is published to our website from our content repository. The use of content status and the editorial calendar has especially helped us gain better visibility on the localized content published by our global and local editors.

Gianfranco Bianco

Product Owner - Web Content, Sandvik Coromant Italy

2. Are there any unresolved tasks or comments?

Feedback loops can be really frustrating. Mission Control is an easy way to catch unresolved comments and tasks, making sure nothing slips through the cracks. No more “Did we ever address that change request?” moments. Pro tip: Make sure to use filters to more find relevant open comments and tasks faster, so your team can knock out those final roadblocks to publishing your next great piece of content.

3. Is everyone managing assigned tasks effectively?

Content creation takes a village, and sometimes, tasks get stuck. Mission Control monitors assignments and completions, making it easier to see who might need extra support or a gentle nudge. Consolidated insights on most overdue tasks helps content managers catch what needs attention right now, but it’s also useful in the long run, allowing teams to identify broader issues affecting the team’s productivity.

4. How efficient are our content approval workflows?

If approvals are taking longer than they should (we’ve all been there), Mission Control can help pinpoint bottlenecks that are slowing things down. Head into the Content pace tab and check on just how much content is sitting in different steps. If one part of the process is overloaded while another is idle, that’s something to fix. Mission Control gives a breakdown of where content sits within your workflow and for how long, helping balance workloads and keep projects flowing smoothly.

Learn more about content pace in this clip from our episode of Product Talks on Mission Control. 

Need more inspiration for adjusting your workflows based on the insights you get? Here are two tips:

• If a specific workflow step seem to be the main culprit, consider splitting it into smaller, more manageable steps. This will allow for smoother progress tracking to pinpoint where exactly the hold-up is.
• In Kontent.ai, you can make use of multiple content approval workflows, not just one default workflow. So it’s best practice to tailor workflows to specific types of content. For instance, medical guidelines may require more rounds of reviews from multiple experts compared to a webinar landing page, so be sure to accurately map how your different approval processes work in reality to the workflows you set up in your CMS.

5. Are we hitting our content publishing deadlines?

It’s an awesome feeling when a key piece of content is right on schedule, especially when it’s tied to an important launch, event, or larger deliverable. That’s not always the case, so be sure to notice when (and why!) good things are happening too. With Mission Control, track due dates and publishing timelines to ensure everything is running smoothly. Learn from your highlights and do more of what's working.

Want to marvel at the recent published items? You can do that too, by current month, current week, or past 30 days.

6. What content should I be working on?

Mission Control gives you both a macro and micro view of what’s happening in your project. If you’re a content author, it’s a great home base to dive back into your assignments, tasks, and recently edited content. You can also check if other users are making progress on what you’ve assigned to them, keeping collaboration transparent and productive.

7. Which content items haven’t been updated in a while?

Large volumes of content can become challenging to keep up with. Content might get outdated, lose relevance, or no longer align with the current brand guidelines. Regular content audits help organizations tackle these issues before they cause larger problems.

Mission Control plays a useful role in auditing your content in Kontent.ai. It can easily flag content—both published and unpublished—that hasn’t been updated or modified in a specific time frame, giving you signals on what to proactively refresh and optimize before it becomes too irrelevant or inaccurate. 

Get total visibility over your operations

Mission Control is a real-time pulse check on your content operations, the first dashboard of its kind in the content management space. It can help your teams answer practical questions to stay aligned, work faster, and deliver high-quality content efficiently. Ready to take control? Request a demo from one of our experts.