Dentsu.

New website powered by Kontent drives growth and saves thousands in annual CMS, hosting, and development costs.

Dentsu is a global marketing services group innovating the way brands are built through a global network of agencies. With a $6B+ annual revenue, 11,000 clients—including Coca-Cola, Microsoft, and P&G—and 47,000 employees, Dentsu is one of the world’s largest digital agency groups.

The Challenge

Transform a standalone website into a powerful business tool.

How does a multinational marketing group cost-effectively switch an outdated brochure site, into a powerful business-building tool? And how does it address the needs of hundreds of content managers whilst delivering real marketing ROI?

These were the challenges faced by Dentsu, whose previous website—built on a proprietary CMS—was falling short. Sabrina Rodriguez, Global Head of Digital Marketing at Dentsu, says: “We spent a lot of time running surveys and focus groups to build a business case for the investment required to rebuild the site. It was a big job—we were bringing 26 markets onto one dotcom domain—so value was key. We looked at several options, including Adobe Experience Manager, but it was just way too expensive for what we needed. If we were going to bring our website into the 21st century it had to go far beyond a redesign, it had to work harder for us—for both lead generation and talent acquisition.”

Dentsu turned to one of its leadership agencies, Isobar Ireland, to design and build the website.

Dentsu Website

  • $81,000

    saving in CMS and hosting costs

  • $47,000

    saving in development costs

  • 90%

    reduction in time spent making content changes

The Solution

An ROI-focused platform to reignite growth.

Sabrina continues: “Isobar recommended Kontent by Kentico for its Content-as-a-Service (CaaS) capabilities. The team are huge advocates of the platform, not only because it’s more affordable than other solutions, but it has the functionality and flexibility we needed.”

Using Kontent’s headless platform enabled Dentsu to:

  • Unite their branding across all 26 of their regional offices with the flexibility to manage content independently.
  • Drive agility across teams: Users can easily share and reuse content, without burning through their budgets on development costs.
  • Leverage integrations: Kontent easily integrates with the agency’s marketing automation platforms such as Salesforce, Pardot, and Workday.

The Results

A frictionless content experience that cuts time to market while maximizing budget.

Since choosing Kontent, the website has delivered significant ROI and cost-savings across the business. For instance, where uploading new content via Dentsu’s outsourced development team would have taken three hours and cost $200, it can now be done in minutes at no cost.

“Kontent’s headless platform has given users complete control over their content,” says Greg Watson, Global Social Media and Content Manager at Dentsu. “The CMS we had before was incredibly rigid. Now we can just do things ourselves. If something goes wrong, we can fix it instantly. No more waiting for the development team to get back to us.”

Ultimately this means:

  • 10X faster time to market: A 90% reduction in time spent making content changes, delivering excellent marketing ROI.
  • Repeatable but custom content: Dentsu now has 26 consistently branded websites with their own unique content.
  • Thousands in cost savings: An annual saving of $81,000 in CMS and hosting costs, and $47,000 in development costs across all markets—Adobe Experience Manager would have skyrocketed costs to thousands in implementation and license fees.

“Before Kontent, beyond the most basic content changes, everything would go through dev. So you’d be spending thousands on changing a piece on the page, whereas with Kontent it’s easy to make content changes as you go. The real-time updates allow you to save time and money.” — Sabrina Rodriguez, Global Head of Digital Marketing at Dentsu

      Since choosing Kontent by Kentico, we’ve seen significant ROI and cost-savings across the business.

      Sabrina Rodriguez, Global Head of Digital Marketing, Dentsu Aegis Network

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