FAQ
BasicIf you’re looking to improve your customer service and provide clear, categorized information to common customer inquiries, then this accelerator can do just that. It’s designed to effectively manage and present frequently asked questions (FAQs) and enhance your website or application’s user experience with organized FAQ sections.The FAQ has essential elements to ensure each FAQ entry is complete and informative. The Topic is a taxonomy that can let you categorize the questions and answers by subject, making it easier for your users to find relevant information.
The FAQ Group, which connects to FAQ, enables grouping the related FAQs under a common title and subtitle, with the option to include a description and image for visual appeal. This further enhances the user experience on websites or applications by providing organized and easily navigable FAQ sections.
Diagram
