Besides quotes, testimonials can also serve the purpose of user reviews, for example. If the basic model isn’t enough, this will provide a standardized way to present customer feedback, which is essential for building trust and credibility with potential customers.As testimonials are designed to capture customer or user testimonials, User Review/Testimonial is linked to Person and Call to action, containing actionable elements that encourage user engagement and conversion. Person holds personal and contact information for individuals providing the testimonials and is linked to Address, which stores location details. Both Person and Call to action are connected to Link, which enables linking to a content item or an external URL.The model’s flexibility allows for the inclusion of rich content, such as images and links, making the testimonials more engaging and visually appealing.