In partnership with Scope, the disability equality charity, Kontent.ai undertook a series of improvements across the platform to meet WCAG 2.2 Level AA and EN 301 549 standards, becoming the only headless CMS fully accessible by design.
Written by Zaneta Styblova
Meeting standards like the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA) is essential. But accessibility is ultimately about removing barriers so disabled people and others can take part fully in digital life. It’s about enabling the 1.3 billion individuals worldwide living with significant disabilities to fully participate in digital life and feel productive.
For organizations, the case is compelling:
Accessibility improvements are often made up of hundreds of small decisions. Together, they create meaningful change.
Through our collaboration with Scope, Kontent.ai worked systematically to remove barriers across the platform, delivering long-term improvements that benefit everyone.
Scope is a disability equality charity, working to create a society where disabled and non-disabled people have the same opportunities. As part of their re-platforming initiative, Scope and Kontent.ai worked together to ensure accessibility was built into the Kontent.ai platform from the start and for everyone using the platform.
Here are some of the solutions that made the biggest difference.
As part of our accessibility initiative, we enhanced keyboard navigation across the platform to ensure a more consistent and intuitive experience. Working closely with Scope’s accessibility specialists, our development team implemented a series of targeted improvements:
What had been fragmented became smoother, clearer, and more consistent.
One of the most impactful improvements was deceptively simple: skip links.
Every page now includes a clearly defined skip link, allowing keyboard and screen reader users to move straight to the main content.
ARIA landmarks were also introduced throughout the interface. These markers allow assistive technology users to navigate efficiently between key sections without needing custom code.
For Scope, this removed significant per-person costs and improved usability for everyone.
The accessibility audit revealed several common issues:
Every link and button was revised to clearly communicate its purpose and destination, supporting screen reader navigation.
This change has profound implications for users of assistive technology, ensuring everyone can navigate with confidence.
All colors in the Kontent.ai interface were adjusted to meet or exceed WCAG 2.2 Level AA requirements:
These standards ensure that people with low vision or color blindness can distinguish content more easily.
Not every accessibility effort results in a complete technical solution. Dragon dictation software is widely used by people with motor impairments or limited mobility. However, some limitations came from how Dragon interacts with modern web environments, and not all barriers can be resolved within a single platform. Despite these limitations, Kontent.ai invested significant effort to ensure strong compatibility.
Kontent.ai brought together product, engineering, and UX experts to work side by side with Scope’s accessibility specialists throughout development. The collaboration was:
This partnership model ensured outcomes matched people’s real needs. Scope’s expertise and commitment were instrumental in shaping a platform that is accessible to all: the only headless CMS fully compliant with WCAG 2.2 Level AA and aligned with EN 301 549.
Work began in 2023. Major improvements were delivered by June 2025. These changes were implemented not only for Scope but across the entire Kontent.ai platform, benefiting all organizations.
Accessible design benefits everyone:
As of January 2026, Kontent.ai is the only headless CMS fully compliant with WCAG 2.2 Level AA and aligned with EN 301 549. The platform now offers:
Platform accessibility is only half the equation. Kontent.ai also supports teams creating accessible content by default:
Join our upcoming webinar on Feb 24 at 3 PM CET to hear real stories, practical guidance, and a clear view of how accessibility built into the CMS reduces risk and empowers teams with impairments.
For more information about accessibility in Kontent.ai:
To Scope’s accessibility specialists and the Kontent.ai development team: Thank you for your collaborative spirit, technical expertise, and shared commitment to making digital experiences accessible to all.
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