Power first-class travel experiences with fresh, engaging content. Make quick edits, push alerts, and keep customers informed—all without developer involvement.
JetSmart Airlines was expanding their operations to new countries throughout South America and needed a content management system that could localize their content for each location and support an omnichannel experience for their increasingly mobile customer base. Kontent.ai helped the team simplify the translation process and generate boarding passes in travelers’ language of choice.
Planning and booking a trip can be a complex experience for customers, with different messages on different channels and a hard time finding the most up-to-date information for their trip. Kontent.ai helps organizations deliver a unified, streamlined travel experience by keeping content relevant and timely across all channels.
Provide relevant, timely information across all channels
Keep customers in the know with up-to-date content on all their favorite channels. Kontent.ai enables true omnichannel publishing, so customers can plan and track their journeys from all their devices.
React quickly to unforeseen changes
Unpredictable weather, route changes, staffing challenges—things change quickly in the travel industry. Kontent.ai empowers staff to inform customers quickly, without needing a developer to send a timely message across channels.
Keep content compliant with local regulations
Content for the travel industry can come under scrutiny from regulatory agencies, with different regions having different requirements. Workflows, user roles, and permissions in Kontent.ai ensure every piece of content gets reviewed by the right set of eyes before being published.
Integrate content into both internal and external systems
Travel organizations often face challenges of siloed content, with disjointed or no integration between web and app content and intranet or employee content. Kontent.ai helps businesses create a single hub for all their content and easily integrates with internal and external systems.
What we love about Kontent.ai is that it lets our Policies and Procedures teams update content in-app without needing any developer support.
DJ Glore
Product Manager for CSA Mobile, Alaska AirlinesKontent.ai helps travel and tourism businesses:
Providing customers a seamless travel experience gives businesses a serious advantage in a competitive industry. Deliver trustworthy content across all customer experiences with Kontent.ai.
Start your journey. We’ll show travel and tourism organizations a better way to work with content.
