Enterprise content management for travel and tourism.
Support best-in-class travel experiences with relevant, up-to-date information across all channels. Kontent.ai enables teams make quick edits and keep all content fresh, without the need for developer support.
Planning and booking a trip can be a complex experience for customers, with different messages on different channels and a hard time finding the most up-to-date information for their trip. Kontent.ai helps organizations deliver a unified, streamlined travel experience by keeping content relevant and timely across all channels.
Provide relevant, timely information across all channels
Keep content compliant with local regulations
React quickly to unforeseen changes
Integrate content into both internal and external systems
“What we love about Kontent.ai is that it lets our Policies and Procedures teams update content in-app without needing any developer support.”
Customer Highlight: Alaska Airlines
Customer service agents at Alaska Airlines use Kontent.ai to serve their dedicated mobile app information about what to do in case of a flight delay. Thanks to a headless CMS solution, updating instructions doesn’t require the help of a software developer – the content can be updated directly by the Policies and Procedures team. This helps Alaska Airlines respond quickly to any changes, and empowers team members to take control of their own content.
Solving content problems for travel and tourism organizations
Kontent.ai helps travel and tourism businesses:
- React in real time to rapidly changing situations and provide customers with critical information
- Offer personalized travel offers to customers on their preferred channels
- Ensure content is compliant with local regulations
- Translate and localize content for all their audiences
- Improve the employee experience with valuable employee portals
Providing customers a seamless travel experience gives businesses a serious advantage in a competitive industry. To see how Kontent.ai can help, schedule a demo today.