Premium Support
No scripts. No transfers. No hassle.
From the moment you raise an issue until it’s resolved, our friendly and knowledgeable 24/7 support team is there to help. Backed by developers, our team focuses on getting you the correct answer quickly.
Basic
$499
/month
Guaranteed response time - 2 hours 
In-app chatStandard
$999
/monthGuaranteed response time - 1 hourIn-app chatUltimate
$1,999
/month
Guaranteed response time - 30 minutesIn-app chatWhat our customers say about Support Engineers
Great experience and customer support and love to talk with Matus.”
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Matus Usiak
Support Engineer
Michael was very attentive and diligent in addressing my specific request.”
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Michael Berry
US Support Lead
Jan was wonderfully helpful and guided me directly to the information I needed. Stay awesome, Jan!”
Jan Hermann
Support Lead
Daniel was very helpful. Got complete answer to quite large question of mine.”
Daniel Pokorny
Support Specialist
