Connectors

Bring your tools into the conversation

Content work rarely stays in one place. Connectors let Aiko reach into your team's external tools on your behalf, so you can act on tasks, docs, and data without leaving the chat. With connectors, you can, for example:

• Ask Aiko to create or update tasks and projects in Asana.
• Work with Jira issues and Confluence pages from the Aiko chat.
• Read and write Notion pages and databases through conversation.
• Track your brand's visibility across AI search platforms using Peec AI.
• Get up-to-date information from the web as part of any chat response.

Set up connectors

Each connector must be enabled for your environment before your team can use it. To enable connectors for your environment:

1. In Kontent.ai, go to Environment settings > Connectors.
2. Toggle the connectors you want to enable for the environment.
   • Web search is enabled by default.

Before your team can connect their Atlassian accounts, an Atlassian administrator must add https://app.kontent.ai/connectors/callback to the Atlassian allowlist. For instructions, see the Atlassian guide.

Connect your account

Each team member connects their own external account via OAuth. Aiko then acts under that person's identity, not a shared account.

1. Go to Aiko Agent to open a new chat.
2. Click Connectors below the chat input.
3. Toggle the connector you want to use.
4. In the new tab that opens, review the requested permissions and grant access.

Your connector is ready to use. Repeat the steps for each connector you want to connect.

Use connectors in the chat

Once connected, you can ask Aiko to do something involving a connected tool. For example:

• "Create an Asana task in the Marketing project called 'Review June blog post' and assign it to me."
• "Find the brand guidelines page in Notion and suggest edits to align the 'April campaign' item with the tone of voice guidelines."

For best results, follow the prompting best practices for Aiko.

Disable a connector

To fully revoke access, also remove the connection in the external service's own settings.

For your account

To disable a connector for your own account only:

1. Go to Aiko Agent to open a new chat.
2. Click Connectors below the chat input.
3. Toggle the connector you want to disable.

For your environment

To disable a connector for the entire environment:

1. In Kontent.ai, go to Environment settings > Connectors.
2. Toggle the connectors you want to disable for the environment.

Considerations

• Only project managers can enable or disable connectors for an environment. Once enabled, all team members in that environment can connect their own accounts.
• Once you connect your account, the connector is available across all your chats.
• Connectors are available in the Aiko chat and in Aiko's bulk operations. Bulk operations use the connected accounts of the user who started the run.
• Using connectors counts toward your AI credits.
• Stored tokens are encrypted and scoped per environment.
• You can't add custom or self-hosted connectors.
• Expert agents don't have access to connectors.
• Connectors can't be configured through the Management API or any SDK. All configuration is done in the Kontent.ai UI.

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