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Kontent.ai technical limits

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This page lists our current technical and subscription limits. The technical limits are set so that most customers will never come across them.

In case you reach any of the limits, there are typically ways to get under the limits. It usually involves optimizing the apps, integrating another service, or rethinking the Kontent.ai settings. We offer Professional Services that will help you with such adjustments.

Table of contents

    Assets

    • Assets: Hundreds of thousands of assets per project. If you need to store more, get in touch with us or integrate a digital asset management service (DAM) with Kontent.ai.  
    • Asset folders: 1,000 folders per project. Each folder can further contain up to 1,000 subfolders.
    • Asset size: 2 GB for assets uploaded via the user interface. 100 MB for assets uploaded via Management API.
    • Image resolution: Delivery API can serve images up to 8,192 x 8,192 pixels. You can upload images of any image resolution using the user interface and Management API.

    Content items

    Content types

    Delivery REST API

      • Delivery REST API calls: Based on Fair Use Policy.
        • Business: 2,000,000 API calls
        • Scale: 5,000,000 API calls
        • Enterprise: Based on an agreement
      • Delivery REST API change processing time: Changes to content items are processed by the API in sequential order. This means there can be delays between making a change and seeing the result of that change in the API.
      • Delivery REST API rate limit (cached): Unlimited.
      • Delivery REST API rate limit (uncached): 100 calls per second and 2,000 calls per minute including calls to Delivery Preview API.
      • Delivery REST API response size: 2,000 content items per response including calls to Delivery Preview API. The limit applies to items matching your query and any linked items. Read details in Delivery API reference. If your responses contain over 1000 items, we recommend using filtering.
      • Delivery REST API URL length: 2,000 characters

    Delivery GraphQL API

    Elements

      • Rich text element length limit: 100,000 characters per element. Text formatting information (for headings, paragraphs, italics, etc.), tables, and content components are stored within the rich text element and decrease the maximum limit for text. Length limit validation rules apply to the text stripped of formatting.
      • Text element length limit: 100,000 characters per element.

    Environments

    Languages

      • Languages: Based on your subscription plan.
        • Business: 3 languages
        • Scale: 10 languages
        • Enterprise: Based on an agreement

    Management API

      • Management API calls: 10 calls per second and 400 calls per minute.
      • Management API request size: 256 kB. In rare cases, the maximum request size might be lower. For example, if you reference higher hundreds of variants or assets in the payload of your API request.
      • Management API URL length: 2,000 characters.

    Projects

    Subscription API

      • Subscription API calls: 10 calls per second and 400 calls per minute.
      • Subscription API URL length: 2,000 characters.

    Taxonomies

      • Taxonomy groups: 1,000 taxonomy terms per taxonomy group. Each taxonomy term can have up to 1,000 subterms.

    Users

        • Users: Based on your subscription plan.
          • Business: 10 users included, upgradeable up to 25 users
          • Scale: 25 users included, upgradeable up to 50 users
            • Enterprise: Based on an agreement