Kontent.ai helps you export your data securely and efficiently. Whether you're performing audits, switching providers, or meeting compliance requirements, you'll find everything needed to understand what data can be exported, how to do it, and how we support your rights under the EU Data Act.
Data portability rights
Under the EU Data Act, customers have the right to:
Export all data in a structured, commonly used, and machine-readable format.
Switch to another service provider without technical or contractual obstacles.
Receive data exports within 30 days of request.
Kontent.ai is committed to providing secure, transparent, and frictionless access to customer data in alignment with these rights.
How we enable data export
Kontent.ai provides the data-ops CLI tool for complete environment backup and data export. The tool is open-source, actively maintained, and outputs data in formats compatible with Management API.To get started with the data-ops tool, refer to the installation instructions on GitHub.
Exportable data
Environment-level data
The data-ops tool exports all environment data in a structured .zip package containing .json files for each entity and metadata.json file with additional information.
Data category
Description
Format
Content
Content items, language variants, content types, snippets, taxonomies
JSON
Assets
Files with metadata
Original format + JSON
Asset folders
Folders
JSON
Configuration
Workflows, roles, languages, collections, spaces
JSON
Other entities
Webhooks (without secrets), preview URLs
JSON
For a complete list of exportable entities and their structure, see the backup data structure on Github.
User and account-level data
User account information and subscription data are managed separately.
Up to 30 days for manual requests, such as change logs and personal data exports.
Free of charge for all data exports.
Track content changes yourself
If you need to track changes to your content model, use the audit log.
If you're interested in changes to content items, use content item versioning to compare edits, track workflow transitions, and restore previous versions.
for complete environment backup and data export. The tool is open-source, actively maintained, and outputs data in formats compatible with Management API.
To get started with the data-ops tool, refer to the installation instructions