Each Kontent.ai subscription comes with a daily usage report, giving you an overview of your current metrics consumption and the cost of your plan.
Check your usage report
Usage reports capture your subscription usage at a point in time. They are calculated once a day around midnight.
Click your initials in the bottom left corner.
Choose Subscriptions from the menu.
Select your subscription.
Choose the Usage report tab.
A typical usage report might look like this.
What’s in a usage report?
Daily usage reports provide an overview of your subscription plan cost, the cost of extra usage, and the length of your current billing period.For customers using subscriptions with the Flex pricing, the usage report shows the current consumption for the following metrics:
Active users – the number of active users in projects that belong to the subscription.
Bandwidth – the amount of data transferred via API requests across all environments.
Collections – the sum of collections used in your projects, calculated using the environments with the largest number of collections.
Content items – the sum of content items in your projects, calculated using the environments with the largest number of content items.
Content types – the sum of content types in your projects, calculated using the environments with the largest number of content types.
For customers using subscriptions started before 2024, such as the Developer, Business, or Enterprise plans, the usage report shows the following:
Active users – shows the number of active users in projects that belong to the subscription.
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API calls – the number of API requests made to your projects. API requests for assets count towards Bandwidth instead.
Asset storage – the sum of asset storage used, calculated using the environments with the largest asset library.
Bandwidth – the amount of data transferred across projects.
Content items – the sum of content items used in your projects, calculated using the environments with the largest number of content items.
How are sums across projects calculated?
The content item, content type, and collection metrics are counted across all your projects. Specifically, the usage calculation considers only the environment with the largest number of items, types, or collections. Make sure to review your usage in all of your project’s environments.For example, consider a subscription with the following projects and environments:
Project A with environments Alpha (300 content items) and Beta (400 content items)
Project B with environments Gamma (500 content items) and Delta (140 content items)
The number of content items shown in the usage report would be 900. This is the sum of content items in the Beta and Gamma environments.
What counts as an active user?
Users who were invited to your project and can access its content count as active users. It is the opposite of inactive users, who were disabled and cannot access the project.If you have more unique active users across your projects than what's included in the subscription plan, these users count as extra usage, show in the Extra column, and are reflected in the additional charges. The additional charges are calculated based on the maximum number of active users in the given month.
Snapshots of your usage
Due to the daily nature of usage reports, any recent changes will bereflected in the next report. For example, this includes changesto your subscription or its projects, such as changing your subscription plan, inviting new users, or the amount of transferred data.
Review your usage for the past billing periods by downloading a PDF report.
On the Billing history tab, select a billing period from the table.
Click Export to PDF in the top right.
Get usage reports via email
All subscription admins will receive a monthly email with a usage report for the billing period. This provides the same information as the Billing history under the subscription.You can unsubscribe from reports with a total price of $0 from your User profile.