In your profile details, you can change your account details. For example, you can change your name, email notification preferences, and your password.
Change your name
Click your initials in the bottom left corner.
Click Profile details.
Change your First name and Last name.
Click Update profile to save your changes.
Kontent.ai displays your name in the app, for example, when comparing content item versions or in user management. We also use your name on any certificate that you can get in Kontent.ai Learn.
Change your password
Click your initials in the bottom left corner.
Click Profile details.
Click Select new password.
To ensure the highest security, you don’t change your password directly in Kontent.ai. Instead, Kontent.ai sends you an email to your inbox. You’ll find a link to change your password there.Ensure that the password reset email has been sent by Kontent.ai to avoid possible phishing attempts.
Password strength requirements
When choosing a new password for your account, make sure your password meets these criteria:
Contains at least 10 characters.
Contains at least three of the following four types of characters:
Lowercase letters (a-z)
Uppercase letters (A-Z)
Numbers (0-9)
Special characters (!@#$%^&*)
Choose your notifications
Your email notification settings apply to all projects you have access to.
Click your initials in the bottom left corner.
Click Profile details.
Under Email preferences, select what notifications you’d like to receive:
Workflow changes – A content item assigned to you had its workflow step changed.
Comments – A new comment was added to a content item assigned to you.
Is your content still under your original name?Typically, there's a content item that describes you as an author. Look up that content item with your original name and publish a new version with your new name.
Using single sign-on?If you see Single Sign-On enabled when signing in to Kontent.ai, you don't have a password for Kontent.ai. To change your password, change it in your identity provider.
No longer need your account?If you wish to delete your Kontent.ai account, contact our support team using the chat button in the bottom right and we will remove the account for you.
