Account settings

Change your profile image

To manage your profile image, you need a Gravatar account set up using the same email address as your Kontent.ai account. If you don’t have a Gravatar account associated with your Kontent.ai account’s email address, your profile image will be your name initials. For example, a person named Sofie Peletier gets a profile image with the letters SP. To set up your Gravatar account:

1. Open Gravatar.
2. Click Get Started Now.
3. Enter the email address that you use to sign in to Kontent.ai.
4. Continue following the instructions to set up your Gravatar account.

Once you’re done, your Kontent.ai profile image will match your avatar image in Gravatar.

Change your name

1. Click your initials in the bottom left corner.
2. Click Profile details.
3. Change your First name and Last name.
4. Click Update profile to save your changes.

Kontent.ai displays your name in the app, for example, when comparing content item versions or in user management. We also use your name on certificates that you can get in Kontent.ai Learn.

Change your password

1. Click your initials in the bottom left corner.
2. Click Profile details.
3. Click Select new password.

To ensure the highest security, you don’t change your password directly in Kontent.ai. Instead, Kontent.ai sends you an email to your inbox. You’ll find a link to change your password there. Ensure that the password reset email has been sent by Kontent.ai to avoid possible phishing attempts.

Password strength requirements

When choosing a new password for your account, make sure your password meets these criteria:

• Contains at least 10 characters.
• Contains at least three of the following four types of characters:
  • Lowercase letters (a-z)
  • Uppercase letters (A-Z)
  • Numbers (0-9)
  • Special characters (!@#$%^&*)

Choose your notifications

Your email notification settings apply to all projects you have access to.

1. Click your initials in the bottom left corner.
2. Click Profile details.
3. Under Email preferences, select what notifications you’d like to receive:
   • Workflow changes – A content item assigned to you had its workflow step changed.
   • Comments – A new comment was added to a content item assigned to you.
   • Mentions – You were mentioned in a comment.
   • Tasks – You were assigned a task in a content item.
   • Usage reports with a total price of $0
   • Webhook notifications
4. Click Update preferences to save your preferences.

Manage multifactor authentication

Multifactor authentication is an extra layer of security to verify your identity. You can sign in using an authenticator app, like Google Authenticator.

1. Click your initials in the bottom left corner.
2. Click Profile details.
3. Under Multifactor authentication, you can:
   • Enable or disable MFA for your account
   • Reset to switch to a new device

Change your email

Your email address is tied to your account because it serves as a sign-in to Kontent.ai. It cannot be changed.

Sign out

There are two options for you to sign out of Kontent.ai:

• Sign out – sign out of the current browser you're currently signed in.
• Sign out everywhere – sign out of all browsers on all devices you're signed in.