You can change your Kontent.ai account settings in your profile details.
To manage your profile image, you need a Gravatar account set up using the same email address as your Kontent.ai account.If you don’t have a Gravatar account associated with your Kontent.ai account’s email address, your profile image will be your name initials. For example, a person named Sofie Peletier gets a profile image with the letters SP.To set up your Gravatar account:
Enter the email address that you use to sign in to Kontent.ai.
Continue following the instructions to set up your Gravatar account.
Once you’re done, your Kontent.ai profile image will match your avatar image in Gravatar.
Click your initials in the bottom left corner.
Click Profile details.
Change your First name and Last name.
Click Update profile to save your changes.
Kontent.ai displays your name in the app, for example, when comparing content item versions or in user management. We also use your name on certificates that you can get in Kontent.ai Learn.
Click your initials in the bottom left corner.
Click Profile details.
Click Select new password.
To ensure the highest security, you don’t change your password directly in Kontent.ai. Instead, Kontent.ai sends you an email to your inbox. You’ll find a link to change your password there.
Ensure that the password reset email has been sent by Kontent.ai to avoid possible phishing attempts.
When choosing a new password for your account, make sure your password meets these criteria:
Contains at least 10 characters.
Contains at least three of the following four types of characters:
Lowercase letters (a-z)
Uppercase letters (A-Z)
Numbers (0-9)
Special characters (!@#$%^&*)
Your email notification settings apply to all projects you have access to.
Click your initials in the bottom left corner.
Click Profile details.
Under Email preferences, select what notifications you’d like to receive:
Workflow changes – A content item assigned to you had its workflow step changed.
Comments – A new comment was added to a content item assigned to you.
Tasks – You were assigned a task in a content item.
Multifactor authentication (MFA) is an additional layer of security that verifies your identity. You can sign in using an authenticator app, like Google Authenticator.
Click your initials in the bottom left corner.
Click Profile details.
Under Multifactor authentication,you can:
Activate or deactivate MFA for your account
Reset to switch to a new device
Your email address is tied to your account because it serves as a sign-in to Kontent.ai. It cannot be changed.
There are two options for you to sign out of Kontent.ai:
Sign out – sign out of the current browser you're currently signed in.
Sign out everywhere – sign out of all browsers on all devices you're signed in.
Is your content still under your former name?Typically, there's a content item that describes you as an author. Look up that content item with your former name and publish a new version with your new name.
Using single sign-on?If you see Single Sign-On enabled when signing in to Kontent.ai, you don't have a password for Kontent.ai. To change your password, change it in your identity provider.
No longer need your account?If you wish to delete your Kontent.ai account, contact our support team using the chat button in the bottom right and we will remove the account for you.
Complete sign-out from other browsers will take up to 10 minutes.
Jan Cerman
6 minutes
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